So my HP laptop is broken, again. If I didn't hold it at a specific angle while booting, it would freeze. The trick is that the angle is never the same. Some times it's 45 degrees back, sometimes it's perpendicular standing on its right or left side. Once I got it to boot by holding it upside down!
What is particularly disturbing is that finals start NEXT WEEK!!! This is the third time my computer has crashed just as I'm about to start finals week. That's right, do the math - that would be every single finals period of the MBA program to date. I spent over an hour on the phone yesterday just to make sure I escalated this issue to the top of HP's escalation protocol (and still got no concession out of them).
In order to get my laptop repaired, I need to ship it to Houston. HP sends a box to my house and when it's ready to go, I call FedEx (it used to be DHL) to schedule a pickup. Just as I finished the call yesterday afternoon, I opened the door to put the box on the porch - just as the FedEx truck pulled up! Now that was amazing!





